East Coast Air Conditioning & Refrigeration, Inc.

I recently purchased a brand new air conditioner, and overall I’m very happy with the outcome. Vanessa was amazing—super helpful, professional, and made the buying process easy. The initial installation team wasn’t the best, and I was a bit disappointed at first. However, Armando came out afterward, fixed all the issues, and made everything look perfect. His attention to detail and dedication really turned things around. Big thanks to Vanessa and Armando for the great service!

Extremely knowledgeable and professional. I chose East Coast after. I interviewed 4 other a/c companies. East Coast stood out with their superior experience and willingness to "do right" by the customer. East Coast was the only company that researched my equipment and found it was still under warranty. All other companies want to to pay an extra $600 to purchase a new part. East Coast clearly stood out from the others and were also very prompt , completing the repair the same day. Aaa++++

You sent somebody so young they didn't have any experience. once he arrived he had to call somebody to walk him through the steps to check the hot water heater. after 15 or 20 minutes he said my problem was in my pipes. In my pipes? then he put a supervisor on the phone and that guy continue to talk and talk and talk and basically said the issue was probably, probably in my shower head or faucet. The issue was never resolved and they charged me $185. needless to say I won't be using them again. Terrible experience

I initially called for a service of my air-conditioning however when the technician arrived, my unit was too old and it was a highly recommendation that I obtain a ac new unit they sent me quotes for different types of units and recommended one for my townhouse. The technician was very patient with me with all my many questions and asked them to the best of his ability. I was given an opportunity to use their hundred percent financing. which help with my decision to continue with their services even the day of installation there was a technical problem not a fault of theirs, but they stayed on site until it resolved until 9:00 pm The technician had to call his superior to come out to assist him. They were very friendly. They cleaned up after themselves and I can highly recommend using the

S. Mateo and Scott are seasoned pros. Their caring thorough work ethic is what people want in today's world! The East Coast Air Conditioning team is what you want when it comes to trusting real pros working on your most important investment, your home. Call them and you will find out how a company that really cares rolls! Michael B