Echo Electric Co

I highly recommend Echo Electric for electrical work big and small. I’ve had them to my house a couple of times. One time was to diagnose a light switch that wasn’t controlling anything. I thought it was a bad connection somewhere behind the wall but it turned out to be a bad dimmer on a three-way circuit… tricky to diagnose. The second time was to install an exterior, dedicated, 20-amp receptacle for PHEV charging. The project began with a site visit by one of their experienced project managers, who took the time to assess my situation and discuss various options with me. Once we had a plan in place, his team executed the installation flawlessly. They even came back to replace the in-use cover when the first one didn’t fit over the charger plug, free of charge. There was a small mistake o

Overpriced. No respect for customers. Petty. Unresponsive. Unprofessional. Stay away. Terrible experience. I contacted this company a year ago for a gate repair and they gave me a quote that was extremely high compared to others, so I chose not to use their service at that time. Fast forward to now — my gate needed another repair and the gate guys I worked with nicely were temporarily on vacation, so I called them. Three days went by with no response at all. When I called to follow up, they told me that because I didn’t use them last year, they wouldn’t come to my place this time. They never bothered to inform me of this decision until I chased them. No apology, no professionalism.

If you’re going to hand out company vans, maybe also install turn signals - because based on the swerving in and out of lanes I witnessed, this one clearly didn’t come with any.

Just fantastic. Highly Recommended. They are mostly a commercial contractor, but they have at least one residential guy (Ludwin). We moved into a new TH in D.C. and wanted to convert 17 ceiling lights to LED wafers, so he had to remove the commercial-grade 4" fixtures that were spread throughout the bedroom floor. He also swapped a chandelier, installed a new fixture, replaced a switch, installed 2 outdoor flood lights 25' above the ground, diagnosed some wiring issues and provided an absolute ton of feedback on things we were thinking of doing. He's not a designer, but he's very friendly and gives you good feedback on ideas you talk to him about during his visit. He was fully engaged while he was at our house and was an open book with answering questions. He was on-time, masked (stayed

Hired this company for a security gate system. Installer Dave Madden was unprofessional, condescending, and verbally aggressive. He billed items that were not needed and lied about warranty and guarantees. Should have read the fine print (figured there weren’t people out there that are that dishonest). Employees at the company stated “sounds like your talking about Dave” and “Dave doesn’t have the best people skills” “your not the first person that has said this”. The owner got back to me after calling in 5 times, and was kind on the phone. He just kept stating the fine print in the warranty, which was not what was promised to me. Offered to send my situation to another company, still have not heard back. Took all of our service somewhere else.