Elam Enterprises, Inc.

Scheduled an appointment in advance. I was called and my appointment was CANCELLED two hours before the scheduled time! Apparently there was a call in and this caused a reschedule to be “possibly in the next SEVEN days”! After preparing my home and my schedule, Elam cancelled with no appropriate reschedule time. Very poor customer service. Beware- if you are looking for a dependable company to actually show up...keep looking.

I own another property restoration company in a totally different market. They recently referred me a customer and when I called to thank them I was pleasantly surprised at their kindness and professionalism. The Northeast Arkansas market is in good hands with Elam.

We had a fire so my insurance company set us up with this company. They came and I was amazed that a company would pack my house for us while we go through the many emotions we had at that time. Well when it was time to bring my stuff back I discovered that a lot of my stuff was missing(stolen if I'm being honest). My flat screen tv was busted and my furniture had some kind of oily stuff on it. So when I called them they were nice about the situation the nice young man did replace my tv but with a cheaper less expensive one within the next few days. The other stuff I was told to give them the prices for so when I show up to get my check they had some girl say she found cheaper prices and that's the amount they would only be offering me. I was so ready for this to be over I took the little

Pathetic company. They don't care about the people at all. Makes work look good but after a while you start having problems. They dont want to fix what they didnt do right in the first place . Now having to spend over 10,000 to fix their screw ups. Please dont use this company. Worse experience EVER

Very prompt in performing job. Cleaned all vent work, removed debris and mold in vents. . Would highly recommend. They are returning to clean my carpets...