Elder's Pure Water

Do NOT use this company! We are new to Texas and have been talking with companies about water purification systems. We have learned a lot and know what we need now. So I started having companies come out and tell me about their systems and give me a bid. When I called Elder's Pure Water, I spoke with a very nice man and he gave me some helpful information. We set up a time for him to come out a few days later. When the day of the appointment came, no one showed, No call. No text. We waited most of the afternoon thinking maybe it was a traffic issue. I called the next day to inquire, but got voice mail. I left a message. I didn't hear back so I called again a few days later. I got voice mail again and left a second message. We understand that things happen unexpectedly, but to ignore a cus

Brian at Elder Water installed our RO system under the sink and it turned out amazing! Bryan was very professional and completed the install in less than a hour. Highly recommend Bryan at Elder Water!

I called Elder's to schedule a maintenance service on my water softener. My tech, Grayson called in advance and when he arrived also offered to service my reverse osmosis unit as an added service which we gladly accepted. He performed the work quickly and did a great job! Elder's has been a great company from the start and I will continue to use them for my water quality needed. Thanks again Grayson!

Love, love, love Elders Water. I initially contacted them to try and figure out why I had smelly water. Not only were they able to flush and clean my lines, they solved my smelly water issue in one trip at a very reasonable price. I then asked them to take over the maintenance contract for my water softener. Thats when I realized my previous provider was not only over charging me, but also had me on a schedule that was way overkill and unnecessary. Same situation with my RO system. Elders now services/maintains both. Later, I had an emergency leak at my whole house filter connection on a Sunday and John sent Kyle out very quickly to fix the problem. When I called, I had no expectations of getting help until Monday but Elder’s (Kyle - who is just the BEST) came through for us in a desperate

Your installer was top notch. A very nice young man very personable and knowledgeable about your product. Y’all are lucky to have someone like him representing your company.