Elite Air Cooling

Amazing work. Evan the worker/installer/repair guy is great!! So, cordial and really knows his stuff. Their service is amazing and we needed a new unit before we called them. Their install was great and very professional. We are thrilled. Would recommend them 100 percent!

Today Gus came over to are house to do routine maintenance on our air-conditioning unit. Gus was very helpful . He explained everything as he was doing it , showing me how and why it looked like it did . He took pictures so it will be documented and upload it,so I can go back and show my husband when he got home . He was knowledgeable . We are in good hands with Gus he will be back to Service are unit in the future . We sighed up for the 1 year preventative maintenance . Thank you to Gus with Elite Air Cooling. Fabulous Job The Birds

I own two condo units in Fort Myers. I've had to replace the air conditioners as well as have routine maintenance on both. All services were performed by Elite. If I were only rating Evan, the technician, it would be a solid 5. It is the business practices with which I take issue.1) July 2023 it was a 10 day delay to get the necessary, but common, replacement motor parts for the conditioner they installed. This is unacceptable. 2) Twice I have received invoices for work that was already paid for. In fact, they require payment via credit card before the tech leaves the property. 3) Their terms and conditions are unreasonable. They invalidate your warranty if you let anyone else perform work on the units. READ the T&C's before you sign them. 4) They do not provide a detailed invoice. Just

Was having problems with a new system not due to installation.. Always quick to respond, answer the phone, and schedule at my convenience. Problem is always solved, Evan Is a great tech, Always explains things thoroughly in his communication is great. So far very happy with Elite.

We had service in the past and received a free maintenance check - I was called all summer to schedule (truthfully I thought it was a bogus thing) BUT - Gus came out and thankful that he did! It was VERY clear that we had some 'issues' going on with the refrigerant being low, slime building up, etc...Gus was AWESOME!!! We were very pleased and glad we had them come!