Elysian Construction

Wow, AVOID Here is the warning I wish someone else had posted so I could have used a different company. I canceled my contract with them after they bounced a partial refund payment I was owed after they acknowledged they were not going to be able to get my roof on before winter (I wanted them holding less of my money as a deposit). I was told the roof would happen before winter. I have been trying to get the rest of my money back since. They have been promising and missing partial refunds since. I am still out more than 15k and now they are telling me they want some money for the work they did quoting the job and working with the insurance.

I've been waiting to get my roof replaced by Elysian and the project manager hasn't reached out to me. It's been over 4 months despite our initial agreement stating work would start within 30 days and then being told 4-6 weeks. I totally understand there are weather constraints and other challenges, but I've called upwards of 10 times and left messages and Brad has never once called me back. If the manager would just call to give me an update I'd be infinitely less frustrated. We have paid in full and are really just worried about what happens if we sustain damage as a result of our roof not being repaired. I'll update if and when I finally get my project completed, but for now, steer clear!

I strongly recommend to stay away from this company. They come out as very friendly supplier to get your contract. Once they have it then they become very illusive. Very hard to reach out and service is horrible. I had my roof done. Still waiting for someone to come out and reinstall my roof heating element. There was no final inspection done after the job was complete. I have cracked shingle and cut shingle on my roof. I still have siding to be done in my house with definite time line. I wish I done my research and went with someone more reliable. Lack of communication is very frustrating.

Elysian fought hard for me and my roof replacement as a result of the August 2023 hailstorm. I basically did no work and they did all the arguing for my claim. When the claim was approved, their contractor Alex was incredibly friendly and helpful during the job, answering the phone promptly and answering any questions I had. I had two roofs replaced and one of them was very steep and they managed to do 98% of the work in a single day. I was blown away by how hard Alex's team worked. Well done to the team.

Jacklyn texted me about the damage to my roof. Fun fact, I have a townhouse. My association takes care of the roof. Not sure how how much this company paid for my number but hopefully not too much!