Emerald Aire Inc

We are so thankful for technician Damien who helped us out last night and was willing to stay late to get our AC up and running again. He was professional, communicative, and skilled. Thank you for your hard work, all our employees thank you today!

I guess me calling the incorrect department warranted this behavior. Respect & Tone Goes A Great Deal of ways when in a service industry. I’ve never experienced such aggressive and unprofessionalism when dealing with vendors. Amber the project manager please note when companies are calling we don’t know your product. Asking a simple questions When calls are made we shouldn’t be threatened with service fees and “whatever” type of attitude when we are paying customers in need of a service. Simply put your tone and your attitude surely doesn’t match your companies values.

Had a bad experience they didn’t fix the issue with my ac furnace it took 2 month in half they kept trying to fix it and waiting on parts when parts got here they didn’t replace them they kept insisting to replace my whole unit . They were very rude and disrespectful also the young guy is not licensed at all . I had to hire a different company and they came out and fix it instantly . Save your self from a big headache and back and forth on going excuses why they can’t fix it or wasting your money and time on that company.

Can't trust someone who doesn't respects laws as to merge to I5 in Kent, he used the bus lane to cut a bunch of cars who were patiently waiting to merge and started driving erratically. If you are going to have your business information displayed on your car, the least you can do is drive correctly!

Best Inquiry I have made talking to the account manager, Art, about heater and air conditioning. I have an old fan system at home that makes lots of noise. I had an outstanding customer service and very pleased with the account manager being so helpful and considerate. Art was very informative and proficient about the products of his company, Emerald Aire Inc. I highly recommend their service and happy to give them Five Stars!