FAS Parts & Service

FAS has been GREAT to work with, from their techs to front office, service, & array of services they provide is very convenient as well. They explain everything well for you to understand & provide some tips to keep certain things in best shape. Techs have been very knowledgable & on point. It’s very rare to find a business we can trust & be reliable… also GREAT with communication in every aspect! KUDOS for sure! 🙏 Gobirds! 🦅

We have had them out on multiple occasions over the past year with the most recent service being the final straw. Their professionalism is a joke. They have talked down to multiple managers as well as the owner of the restaurant just because they are females. Their scheduling is they show up when they want even when they state they will be there at 8am. Never arriving before 8:45. It started with them doing $5000 in service to two of our grills. After the service was completed, both grills still threw the alarm codes. The tech came out on three separate occasions to try to fix the error codes. Finally leaving us with the solution of just turn it off and back on when the alarm comes on. Exactly what we were doing before they serviced the units. This is for a piece of equipment that you are

Wes is a great employee. He was very helpful and honest when talking to me about my issue. You better hope you get Wes! He’s the best!

That company charged me $150 service fee and told me the ice makers no good. I had my dishwasher at the restaurant put a new gasket and cleaned it and it works just fine. They ripped me off $150 and didn't even look at it.

Super professional and great work. Would recommend to a friend anytime.