Five Star Heating & Air, Inc.

Anthony came out quickly and made the whole process easy during a no-heat situation on an extremely cold day…with my entire family including my newborn at home. From the moment he arrived, his professionalism was top notch. I know very little about my system, and Anthony took the time to clearly and expertly explain how everything works, which alone was worth the visit. He walked me through the issue, explained my options, and let me decide the best path forward without any pressure. He was quick, efficient, and most importantly, trustworthy. Heating systems are a big investment, and Anthony provided the confidence and value that made me feel comfortable heading into the negative degree weather heading our way. 10/10 experience with my call 10/10 arrival time 10/10 technician experience

Precision's dispatch was super responsive, and we had a technician within a few hours of us noticing the problem with our hot water heater. Our technician, Dereck, came out and helped replace our gas regulator that experienced a leak. Same day replacement (under warranty). In a mutual interest move, Dereck noticed that a expansion tank wasn't there and suggested it. He explained it's usage, lifespan, warranty to my satisfaction. I asked for the installation as well. Very happy with the experience. Precision won't be the cheapest. However, I am more than satisfied that it was worth the investment.

Had Corey M come by for two different plumbing jobs. Truly professional and beyond. It’s evident that Corey treats jobs as if he was working on his own home: Outstanding quality and robust solutions are the result. After he tested his fix, he went out of his way to “Leave the house cleaner than (he) found it.” I’ve never met a plumber who was as passionate about his craft, and the workmanship speaks for itself.

Marty was great and very experienced, having been with the company for nearly 40 years. He was polite and cleaned up everything after his work was completed. I hope we get him as our service tech next time

Ali did my furnace maintenance today for Air, Water, Energy (Precision). He did a great job. He communicated effectively, got the work done quickly, and was very polite. I’d highly recommend his work.