Floor & Decor

Amazing employees!! Whoever does the hiring should be commended! The staff are the most helpful, nicest, personable and most knowledgeable of ANY home/supply/flooring/ tile store. We have been in the store five times in the last three days and i can’t say enough about the knowledge and willingness to help!! Especially Lorenzo… who is a walking encyclopedia of knowledge about each and every piece of tile, stone, wood, glass….and on top of it so incredibly welcoming and happy to see each customer walk in the door!!! Plus, he’s invested and takes the time to remember who returns!!! That is incredible!! He goes ABOVE and BEYOND the call of duty!!! Deonte and Stacy are two others that went above and beyond for us. As a customer, you typically have to ask for anything needed and more than once…

Amazing service and quality. Tyler, helped us out a ton and did a fantastic job loading over 1,000lbs of tile in my truck. Thank you!!!

Great stock of items and great customer service. I came here hunting for flooring that was completely depleted at the Memorial store despite me previously being promised otherwise. Jocelyn was the amazing sales associate there who not only joyfully offered to assist me immediately when I entered the store, but she also found an abundance of the flooring I was looking for. There was a low supply of it at the floor display, but she diligently searched the store and involved her colleagues to help find a palette with a several boxes of the flooring I wanted. She saved the day. I live almost an hour away, so she saved me time from making another trip to a different store searching for this specific flooring. After I made my purchase, the gentleman who works the pick up order desk on the side

Tyler helped us and he has the best customer service we have witnessed in a very long time. He was patient, offered ideas but listened to everything we were wanting. This was a tough visit because we brought our floor tile and it was so hard to match but we got it done, Amazing visit! We can’t wait to put this project together

Second experience at FD. We had a leak in our custom 6x6 shower We realized we would not “ match “ the existing tile so we decided to replace with a contrast , complimentary color I could not decide online , so I drove 2 hours to this FD store, on Roswell Rd. After a bit of meandering down l the aisles and choices Rinku Dhwawan, a sales consultant offered to help. He asked great questions, looked at my photos. He guided me to a few excellent choices; so much inventory but we quickly narrowed it down . I made the decision and we easily found a pebble flooring to match . I smiled and told him, “ best and easiest transaction ever! “ Definitely make the trip . Ask for him. And you’ll leave a winner!