Floyd Lock & Safe

Floyd Total Security is the most AWESOME company I have worked with in years! From Chat Support, Phone conversations, Emails and on site Locksmith Support, they were very nice and courteous. I had an AMSEC gun safe that I gained possession of due to a death in the family, but no combination to go with it. Getting into it was important because of the potential of items in it needed to settle the estate. They made their schedule fit mine. Locksmith Frank X came to my rescue. He was of a great personality, very courteous, very knowledgeable of his profession, and explained what he was doing as he went along. My location was a little over an hour away from their shop and that made no difference to them. Locksmith Frank called me to let me know he was on his way. I have never needed locksmith

I love this company for my security. They have been my security go to for approximately 5 years. I wouldn't go with any other company. The people in the monitoring station are five star individuals. They answer the phones promptly, they are up beat, and always find solutions to issues. The sales team was easy to work with, I didn't feel like I was another number just being rushed through the system. Lastly, the technicians are kind and competent individuals who seriously care about me as a customer and their profession. I knew I had the right company when the tech spoke highly of Floyd Total Security. I would recommend and will recommend Floyd total Security to all my family and friends.

Floyd has excellent service, great sales, great installation, all my communications with staff in the call center have been great. The price of their service is much better than the national brand we had before. I would highly recommend them to anyone needing a home security solution.

Floyd was recommended to me by a friend who owns an electronics business and has used them for 30 years. I called them after experiencing a break-in/burglarly. I could not have asked for a more professional security expert than Jerry to assess my needs recommend a comprehensive solution. Pascal arrived a day later to do the install. He was thorough, efficient and very personable. I got a great tutorial from him also. He ensured I really understood my system. To top it off, I had to call customer service over the weekend for a setting I couldn't figure out and they were fantastic! 5+ star recommendation

I just had Floyd install my new system. John the installer was excellent & very, very knowledgeable. I had an issue with a faulty sensor the 1st night. I contacted them in the am & it was replaced before the end of the day without any hassle. It is refreshing to work with a local company that knows how to interact with people rather than having to go through foreign call centers for local service. Thank you!