Fort Collins Winair

It’s really upsetting sometimes that the counter people are so extremely rude and careless. They are not respectful or helpful and they act like their jobs are a chore and they hate being there. If you do not, enjoy your work, then do not be a counter person. We are all busy and we are all trying our best and coming in and feeling like a burden and just hearing a hmmm at the end of a phone call after you said thank you and have a nice day, It’s so disrespectful. And the sad thing is I can’t complain about an individual because it an issue with the whole team. The girls at the counter are the worst. They have terrible attitudes. It doesn’t matter what time of day you call you are on hold for at least five minutes before somebody Can answer a simple question for you. And they are extremely

Best ductless heat pump (mini-split) selection in all of Northern Colorado! I've been working with them for five years, and their team is incredibly knowledgeable and professional. They also have a massive warehouse with excellent stock availability!

I think the staff at Winair are the BEST!!! Louie goes above and beyond to help us all the time. Katy Kicker and Carissa are always helpful and smiling. Now, Dave, that's another story. You're awesome Dave. We appreciate you guys!!!!

We would like to express appreciation to WinAir Company for the dedication & commitment that was shown to us on Thanksgiving Day. Here is our story: We experienced an equipment failure of our heating system and called Fort Collins Heating and Air. When our technician arrived, I showed him the location of equipment and he started right in with his inspection. Once he completed his testing and equipment review, he advised of his findings and phone calls/texts he made. As he was waiting for a call back from WinAir Company, he was hopeful that they would open up but was concerned about what charge there may be for doing so. I told him that it is what it is, with cold weather coming, we have no choice. The first surprise came when he said that the supply house would open up and told him

The whole team at Winair goes above and beyond to help their clients! Truly exceptional customer service.