Franklin Heating Cooling and Refrigeration

*I have attached picture and videos. This company provided extremely poor service and workmanship. I work at a shop that opened about a month ago, and the owners spent over $15,000 on a refrigeration installation that was incorrectly done from the beginning. We experienced major temperature issues that caused over $1,000 worth of inventory to be lost when products exploded due to temperatures dropping too low. At the owners’ request, I asked a technician to make sure everything was functioning properly, and I was told I was “wasting his time,” which was completely unprofessional. The company sent technicians multiple times, but each visit came with excuses and claims that nothing was wrong. Meanwhile, we were left removing damaged inventory and cleaning brand-new coolers. This issue occur

We highly recommend Franklin Heating and Cooling! Gary came out to do our estimate. He was friendly, knowledgeable and professional. He put together an estimate with several option and took his time to thoroughly explain. The pricing was great! In fact, they were lower than several other companies that we received estimates from. Jeremy and Scott came out to do the installation. They too were very friendly, knowledgeable and professional. They did an excellent job on the installation, explained the features on the new system and made sure we had no further questions or concerns before signing off. We are very happy with our experience!

Had Franklin out to quote and install new furnace and AC units. The sales tech didn’t try to oversell us and quoted exactly what we were looking for. He also made sure all existing ducts were sized appropriately for the new system. The installation team, Jeremy, Nate, and Ish were very professional and did a fantastic job with the installation. They answered all our questions and showed us how to use the new system. We would highly recommend Franklin.

Shane and Nate came out to perform a full HVAC removal and install. They were very personable and professional. They did great work and we are thrilled with the new system. We happily recommend Franklin Heating and Cooling based on our experience. Shout out to Ryan for coming out and providing guidance and an estimate as well. Shane and Nate deserve a raise in my eyes. They are quality people and I hope they can continue to serve Franklin for years to come.

Ryan, Josh, and Ishmael installed a furnace today and the install went quickly. They cleaned up the area and made the install very profesional. I got a great deal on a new furnace and even checked CO levels, which was 0. I would recommend this place for a furnace