TruGreen Lawn Care

On 03/20 a technician arrived and staked my yard along with my next door neighbors. When he got back in the truck after laying the stakes, I took video as my suspicions were that he would drive off without applying product. Sure enough, he did. The second photo is from my ring camera as I walked out simply asking if he staked my yard or just my neighbors. He said he was there for me and my neighbor, but didn't have enough space to pull the walk-behind plastic spreader out and was turning around (judge that comment for yourself based on the image below showing the clearance he had and how small the spreader is). He then applied product to my lawn (without entering the back yard). My neighbor received nothing, but did receive an automated text that services were completed. I called in and

The treatment hasn't had long enough to set in yet, but getting out here very early on March 5th to apply the first treatment of fertilizer was a "PLUS & SOME". Thanks 100%........

Not a fan of this company. They do a good job documenting their work, but I'm just not confident in the impact and value. I felt I was heavily swayed into an extended support package and have decided to continue it but not renew. I was called today about extending and was hung up on the second I mentioned on being interested. I find that very unprofessional and symbolic of their service and not being able to stand by what they do.

Amari was professional and knowledgeable. Usually, I’m not home during the Trugreen service. Amari greeted me pleasantly as I responded to the doorbell ring. He politely stated his name with a smile, clearly explained the service planned for today and proactively asked if I had any areas of concern to address during the visit today. Amari walked the yard with me and tentatively addressed my questions with thorough and credible responses. #welldone

The worst experience ever. This was a small condo commercial account where tru green and our account rep were so incompetent it was almost hilarious. Tech would show up and leave without treating the property. When he did apply product he consistently bypassed the pool lawn. Treat trees? Forget about it. Tech treated every tree and shrub that wasn’t on the map. Try complaining to management. Dozens of calls to the rep, office, administration assistant, regional manager. All on unsympathetic just blame it on the incompetent tech excuse after another. Rep had so many times he could have visited the site to resolve issues but instead relied on his nineteen 80s famous maker of Mr microphone and pocket fisherman RONCO BOOK OF EXCUSES. Done with Tru Green Your Fired!!