George T. Sanders Pagosa Springs

Bad customer service and high prices. I prefer to go to the local hardware stores first and I decided to give GTS another chance after a previous bad experience. Customer service is just as bad as it is always been. None of the inventory is labeled with any prices, and when you ask for help good luck. I was the only person in the store, yet the two workers sat behind the counter staring at their phones for w0 minutes while I walked around looking for parts and pieces. When I did come over to ask for help the man seemed annoyed and told me they did not have a part but didn't really even bother to look. I have no idea how this place stays in business with this kind of service.

Called to get assistance and Krisa was phenomenal! She went above and beyond with providing needed information! Amazing customer service!

If you don't have an account you'll pay 2-3 times retail for supplies, no prices on anything in the store and customer service needs work.

It was pulling teeth to get help, and the man behind the counter said all their pipe is pex A when some is clearly not...I'll drive to Durango instead.

Horrible service, if they don’t have it, they don’t even know. You have to go look yourself. Will never go back, I’d rather drive to Durango!!! There needs to be a hlaf a star for rating!!!