GutterMade

It went from “good to horrible” service When I first contacted Richard he promptly showed and and installed gutters. They initially looked great. We have since had so much rain that some adjusting to the gutters as well as and additional downspouts are definitely needed to be installed. I contacted Richard and messaged and called several times. After many attempts he actually responded and said he would show up last weekend. He did not show up nor did he call or even respond to my additional texts. This guy will come do work initially and then completely ghost you after. If you have an issue, he will not address it, nor will he even respond. I would suggest you go with another company who backs their work.

Called and got a reasonable quote for a gutter repair job. He suggested a day that would not work in my schedule but instead of rescheduling he completely ghosted me after I followed up via call and text. Ended up going with someone else. Not sure if the experience would have gotten better, but for anyone looking to hire Richard have a back up and don't expect good customer service.

Hired Richard/Gutter Made for a complete gutter replacement on home. I was impressed at his work ethic and quick response...... enough to where i referred him on FB and to neighbors with pleasure.... AND THEN IT RAINED. The new gutters failed in 2 places. Creating water damage. Four months later with countless calls, emails and texts, all communication went unanswered. Nothing! Not one call back. So very perplexed at his unwillingness to communicate nor fix. Now i find myself trying to find a company that will repair his work. This has gone from an good experience to the worst. DO NOT USE. If there is a problem, he will ghost you. To make matters worse, he "is" returning calls from other potential sales, I had two friends call in which he replied within 24 hours. It has been 4 months

Richard provided us with a professional estimate in a timely manner. After we accepted, we were able to make an appointment which he kept on time. His work was of very high quality and with good materials. We were impressed with his skill and good work ethic. I would recommend his work highly.

Richard was really great and professional. He installed gutters in my new home in December and have held up great! He’s also very honest and extremely helpful since it was my first time getting gutters