Happy Valley Restorations

Anybody that is currently doing business with Happy Valley Restorations/ Jenna Rossi: I brought two tables, one with two leaves, to her in September. I paid deposits as requested when dropped off. After not receiving any communication or refinished items, I followed up with Jenna. She then sent me her contract, which I had never seen or signed, that stated her turn around time is 2-6 months. I received my tables sometime after Thanksgiving, and paid the remainder due as requested I still have not received my two refinished leaves. I have asked repeatedly for them. Is anybody else experiencing the same issue?

I have bought a desk, chair, dresser and small hutch from Jenna to date. Every piece is beautiful and unique. Good things take time. I recommend her to friends and family for her design and the quality of her selection. My only complaint is that my house isn’t big enough to keep adding pieces to it

Each piece I have purchased from Jenna has been beautiful, exactly as pictured and delivered - for free! Her husband even helped my husband move each piece to the room we wanted it in. Trust me, one or two were no easy task! Not only is she incredible with her creativity - but she is very responsive, and goes above and beyond for her clients. My daughter decided to climb the dresser we purchased - she managed to destroy the top. I let Jenna know and asked what I could do to repair it…she immediately responded and said she would come to our home (VERY PREGNANT) and repair it for us - FOR FREE! And she did. She even left us paint and paint brushes in case it happened again. Just to give you an idea of how pregnant she was…she went into labor the next day. She is kind, her husband is kind

I had came to Jenna with a bench that I had purchased and wanted redone. I had sent her a picture of the bench in October along with what I had wanted done with it. She had informed me that she could do the job. I had dropped off the bench and paid half down for the services. A couple months goes by and she had contacted me to inform me that she couldn't do the project and stated her concerns. I then asked her if she could have the cushion redone if anything. She had asked me again what it is was that I wanted done with the bench. Since I had already told her in the beginning I thought to myself she must have forgot because she had a lot going on with her company and home life so I had informed her again. I also said that if she feels like she couldn't do it then it was OK and that

Jenna is amazing! I have a few pieces in my home and wouldn't hesitate to purchase more. She makes it so easy to communicate with her and her creativity allows for a one of a kind piece in your home. I would furnish my entire home with her pieces if I could!