Harley Plumbing & Heating Plus

We hired Harleys plumbing to identify and fix the cause of a leak in our kitchen. The technician that came out was friendly but did not figure out the problem as he couldn't identify how to pull out the dishwasher; he did, however, tell us that the faucet was leaking and was the cause of why we had water bubbling up through the floor. This was wholly wrong. In addition, we were charged a $100 "same day" service fee that we were never told about. In fact, they had told us they couldn't send anyone for multiple days but would put us on a list and call us if something opened up. Later that day they called and I agreed to let them come out. Again, at no time were we made aware of the same-day service fee. Two days after the technician had visited we had water bubbling up through the flo

We lost our water yesterday and called Harley the Plumber. We were told we needed a new Submersible Pump for our well. It was Sunday so we knew the rates would be a little higher. But I'm getting so much flack from friends and neighbors about what crooks you guys are, it made me wonder. I went online to Franklin Submersible Pumps and entered all the info on our new one. You charged us $2,500., a new pump costs between $400-485. I cannot believe that you scalped us that much!!! The gentleman who came was very nice, he was here for about 4 hours, and very professional. But I can't believe the cost. We won't be using your services again. You should be ashamed for what you charge people who are in a bind. Have a little compassion for God's sake!! Joseph and Deborah Johnston Hermon

I have had very good experiences with Harley. I had a leak in my well tank that was causing water in my cellar. They came within 1 hour and replaced the tank as needed. I was pleased with the prompt response and felt the cost was reasonable.

Called them to inquire about replacing my water main, it is in rough shape and the Water Co needs to replace the meter but they can't do it due to the condition of the main coming in. Talked to Harley, explained the situation and they setup an appointment to have somebody come over. The plumber arrived on time, was pleasant and seemed happy to answer questions, but on simply seeing the main he immediately announced that they do not do that kind of work, charged me $95 for the "service call" and left with no referrals or options. If Harley doesn't do that kind of work, they should have said that on the phone. But I guess they couldn't whack me for the $95 if they did that. I wouldn't have minded the $95 if they had done something, anything, or even given me some referrals, t

Harley P&H was very quick to help me when every other place around had a month or so waiting list. Marcus was professional and clearly cared about getting our problem fixed. They did a great job and the cost was very reasonable. Highly recommend!!