Harms Carpet One Floor & Home

Harms has been a fantastic company to do business with over the years. Their installers are professional, kind, and tidy. Ive been helped by a woman the last few times and I fail to remember her name, but she also was helpful and kind. I needed a particular kind of carpet and she took her time to make sure I understood what she was explaining. You won't be disappointed!

It was sale pitched well that the “perfect flooring” was with Harms. As the sales lady walked through our home her comment every time we tried to say something was I know just what you want I have a “idea.” Limiting our conversation she proceeded to take pictures of our home for “comparison” We had uneasy feelings once she left. But proceeded with a appointment at Harms to select our flooring. We showed up at scheduled time walked around and was finally greeted by our sales lady 15 mins later. Selection was wide however to us we know very little about flooring just knew we wanted to match our wood work and other rooms. We thought we were showing up for appointment to see the “perfect flooring” the great “idea” the sales lady pitched at our home. However we found we were walking around in c

We have utilized Harms Flooring for multiple projects in our home and have been very pleased. The quality of the products have been excellent- from tile in our bathroom renovations to our hardwood refinishing to our carpets and rugs. Their team is really the differentiating factor, however. Jake was very responsive, and the workers they use were reliable, showed up on time, and cleaned up after the job was done. We keep returning to Harms Carpet One because of the service. We know we can trust them for a good price and excellent service.

Like the carpet, although once installed, the pad was not a "cushy" as we had expected. Our disappointment has been with a change of grain where seamed that shows and the fact that our salesman, Woody, was notified of 2 other issues, said someone would come by and we were never contacted. Not happy about these. The seaming issue, we were told, would take care of itself in time with traffic, except its near a wall and will never see traffic. Its obvious and with an expensive carpet, Karistan, it should be show in my opinion. May 30 2018 The installer came over and had fixed a gap between the carpet and the kitchen flooring. We really appreciated that. Believe he worked on the nap shown in the pictures. He suggested we see how it was after a while. Thing is, no one has called to c

Harms really helped me with custom window treatments that have a contemporary feel. They were great to work with from start to finish. I will return for our next project!