Hauck Bros., Inc. Heating and Cooling

I called Hauck from a referral from Ohio Heating. I am outside Ohio Heating's service area (commercial customer of theirs, so I was trying to stick with them). I called and someone actually answered. I spoke with Adrian of Hauck Bros on the phone. She was very nice and helpful. I explained the issue; a light knock on the HVAC when the furnace kicked on, 2-3 times and then nothing until it cycled on the next time. With how life has been kicking me in the teeth lately, I wanted to do a PM and have that noise figured out before another catastrophic event happened leaving me with no heat. They got me scheduled quickly and 3 days later, Jacob #396 came out. He was very kind. He changed my air filter first with one I had. My husband didn't replace it at the beginning of the month like

My heat pump quit working so I called to have them come out and look at it. First the tech told me that the heat pump doesn’t run when it was that cold, which I knew wasn’t true because it had been running and I had has the system for years and knew how it ran. I pressed him and he finally went out and checked, sure enough it was out on low pressure. He told me he wasn’t going to do anything about it until the weather was better. This all took about 10 minutes and I was charged $200 for it. Most other hvac companies are half that. I called a competitor and they got me taken care of. It was clear the technician didn’t want to do anything and I threw away $200 to get told what I already told them was wrong. They did not follow up when the weather got better to arrange the repair.

Jacob was my service tech and he was awesome! He fixed my mini split and the pesky clicking noises have stopped. I noticed the unit is also heating the room much better! Thank you!

Hauck Bros. installed a new Bryant Mini Split system on 2/2/24. The installation was excellent and the crew were highly trained and professional. Very impressed with their attention to detail and very happy with the final product. Been a long term customer with over 23 years of annual service. Hauck Bros. has installed and serviced the 90i furnace and two Mini Splits over this time period. Joe Kitchen is an excellent salesman! No high pressure, down to earth individual, and very easy to work with. I would recommend Hauck Bros. for all your HVAC needs!

Jacob (and his Supervisor, Shane) did an awesome job getting our system ready for Winter. Very knowledgeable and polite. Would recommend! 5⭐️s