Heating & Air Conditioning

Crawford Heating & Air Conditioning is hands down the best AC/heating company my family and I have ever worked with. Called in the morning with AC trouble and they were very busy already with jobs, he fit me in and within an hour the guy was out here. The tech found the problem with in minutes and fixed it. I am very happy sitting in my cool house!

I made an appointement with Crawford Heating and Air Conditioning for February 10. On the 10th, no tech and no communications from Crawford. At 11:00, I called Crawford to check the status of my service call. In so many words, I was was told that Crawford's way of doing business is that you wait, all day if need be, and 30 minutes before arrival, the tech will call you. I was unhappy with this, but we were desperate, so I grit my teeth and continued to wait. By 4:30, still no tech and no communications. I called Crawford and was told the tech would call me to give me an updated. He didn't. And didn't show.

Crawford Heating & Air Conditioning is always prompt and courteous. Their technicians are knowledgeable and have always been able to pinpoint my furnace problems and make repairs quickly. I appreciate having an Crawford Heating & Air Conditioning company I can truly depend on!

Crawford Heating & Air Conditioning installed a new HVAC system for us and did a great job. We were very impressed with the professionalism of all. From the representatives on the phone to the installers, everyone was terrific.

Based off google reviews I tried to set up an appointment yesterday (Monday)and I confirmed an appointment between 1-4 pm that same day. I had thought this was a local company based off reviews etc however while speaking to them it appears they use a call center and is part of a bigger company called Premium Home Services. I was sold on a one year warranty plan for $149 which was the same as the cost for them to show up that also Includes additional discounts if and when work was needed. I waited until 3:45 pm and since I never heard back I called them and was then told that the service tech near me was "caught up" on another job so would not be making my appointment. Frustrated but willing to work with them I rescheduled for an appointment that following Wednesday. The next day I get a ca