Heating & Air Conditioning

Heating & Air Conditioning sent a technician out to diagnose why our system was not cooling properly. He found that the refrigerant level was low and identified a small leak that needed to be repaired. The whole process was explained clearly before any work began and the estimate was accurate. The technician was neat and organized and took care not to track anything into the house. The repair took a couple of hours and the system was back to normal by the time he left. We appreciated that the pricing was transparent and there were no hidden fees added after the fact. The office staff was also helpful and responsive when we called to schedule the appointment. It was a straightforward experience and we felt well taken care of throughout the process.

We had these guys install a new heat pump system to replace our old setup. The process started with a thorough in-home evaluation where the technician measured the space and reviewed our existing ductwork. They provided a detailed estimate within a couple of days and answered all our questions patiently. The installation team arrived on time and worked efficiently over two days. They kept the work area tidy and communicated with us throughout the process about what they were doing. The new heat pump has been performing well and we have noticed improved comfort in rooms that used to have hot and cold spots. The follow-up visit to check that everything was running optimally was included in the price. We are satisfied with both the equipment and the quality of the installation work.

The crew that came out to service our unit was professional and friendly. They was on time which I appreciate because I had to take off work for the appointment. The technician checked everything thoroughly and explained what he found in terms that was easy to understand. He pointed out a couple of things that would need attention eventually but did not push for immediate repairs which I respected. The pricing were reasonable and consistent with what I was quoted on the phone. They cleaned up the work area before leaving and made sure the system was running properly. I felt like they were honest about what needed to be done and did not try to take advantage of the situation. Would use them again when the time comes for follow-up maintenance.

these guys really came through for us when our system went down in the middle of a hot stretch last summer. they were able to get someone out to our house within a few hours of calling which was a huge relief. the technician was knowledgeable and diagnosed the problem quickly then explained what parts were needed and the expected cost before doing anything. he also took the time to explain the SEER rating on our unit and what that meant for efficiency. the repair was completed the same day and our house was cool again by evening. the whole experience from the initial phone call to the finished work was handled professionally and efficiently. they followed up the next week to make sure everything was still running properly. we have already passed their number along to a couple of friends wh

The technicians arrived on schedule and completed the work in about three hours which was in line with what they estimated and the system has been running fine since then with no issues and the crew was polite and professional and cleaned up after themselves thoroughly and the pricing matched the quote they gave us over the phone with no additional charges and overall it was a smooth and uneventful experience from start to finish and we would consider using them again if we need service in the future and the technician also took the time to walk us through some basic maintenance tips before leaving which was a thoughtful addition to the visit.