HeavenScent Housekeeping

We used Heaven Scent for a move out clean. They forgot to finish cleaning the oven, and left. After bringing it to her attention, she told me that she would come back out and finish the job. After several messages…commitments…and missed appointments, she just stopped responding to our messages. We had to hire a second company to come out and finish the job for the folks that bought our house. We realize that mistakes happen, and tried to give them the opportunity to fix the mistake (several times)… But it seemed like once they had the money, they weren’t interested in addressing the situation.

We hired Heaven Scent to do a standard move out clean. They missed the scheduled appointment that we had with them, and then rescheduled to come out in the middle of the night to clean. They did a decent job on the house, but forgot to finish cleaning the oven, and left their cleaning solution all over the inside of it. Mistakes happen…so I messaged the woman that did the cleaning, and she apologized, and said that she would come back out later that day to finish the oven. Well…..one day turned into several days, and several excuses as to why she hadn’t made it back out to finish the job (that I had already paid for…and gave a great tip!). At this point, I had to close on the property and the new owners had to move in with a filthy oven. I had to end up paying a different company to

Can’t recommend her enough! We have a house we’re trying to sell and she was able to come the next day to get the job done. Since we are out of town she sent me pictures once the cleaning was done which I highly appreciated! Excellent communication! Use HeavenScent housekeeping for all your cleaning needs and you won’t be disappointed

Professional Company that stands behind their service. Competitive Pricing well worth it. We will be using them again in the future.

Awesome work. Great prices. Very nice people.