Home Services at The Home Depot

In short, Home Depot owes me $450 and has owed me that sum for over three months and is currently no longer responding. I was about to cancel my order for a window replacement, when they said they'd pay me $450 back as a customer service credit. I should've known that was a complete utter lie, because after the job finished back in January I still haven't been credited. I've gotten no proactive updates from them, been cordially following up on my own, and now not getting a response back. If you want your money stolen from you, go to Home Depot Job number: F47474347 UPDATE: Don't be fooled by the response from Home Depot. After reaching out, they can't find the customer service credit anymore, failed promises to have their sales rep reach out, failed promises for even the social media

On January 2nd I pre-ordered a custom exterior door with a dog door to replace an existing exterior door that is fully functional, the sole purpose of replacing the door was to have a dog door. On January 9th I paid for the door in full. I set up an installation date after the door was delivered to the Home Depot store on Laguna. I missed half a day of work to accommodate installation on Thursday, January 29th. The installers arrived with a door still in packaging that did not have a dog door. I attempted to call home depot and after being placed on hold for 10 minutes was told the manager was out of the store and no supervisor was available. The associate that answered suggested I install the door anyways and they will contact me to fix the error. I declined and sent the installers back w

Terrible customer service. I ordered custom shades in September and they can't seem to get the order right. I thought they finally fixed my order a month ago and I still haven't heard anything about the delivery and installation. I have called multiple times and left voicemail's and I never receive a call back.This store has the worst customer service that I have ever encountered.

I can't find what I need

Ordered a new door to be installed about 4 months ago...... Still not installed :-(