Home Services at The Home Depot

Home Depot flooring installation was outsourced to ACS and they did a terrible job. Just look them up on Yelp or Google.

Honestly, this place is always busy but the employees are always easy to talk to and helpful with any questions or concerns I've ever had. Hat tip to the paint department, they are knowledgeable and definitely professionally informed on how to talk and treat the customer!

I will start by first saying I have never reviewed a business online before, generally I don't find it worth my time...however in this case I think its worth the 10 minutes. I recently went into Home Depot to inquire about carpet installation...the lady who discussed options with us was great...very helpful and excited to chat (that's one STAR). I scheduled an appointment for someone to come to my home and measure the rooms in order to get an estimate. After the measuring was done someone contacted me within a few days to discuss options...this went fine...although it felt a bit "clunky" of a process. After discussing options I sent an appointment for install (very excited to cover my soft wood floors!). I received an email three days prior to install explaining to me what to expect on ins

Dont get carpet here, service is so bad. was assured there 72hr carpet would be in and done quickly. Was told 2 different things when the 72hrs started. After a week of calling every day. The carpet was still not in and no one was taking responsibility for the problem. I canceled my payment and took my business else where. A day after canceling my order i get a call from the company that installs the carpet (HD subs out all there flooring) saying they have the carpet and want to set the date up to install. Communication dose not happen with theses guys, do your self a favor and go to a carpet place, i sure wish i did.

Door installation botched. Ordered new doors both entry way and storm doors - installer was late which was fine but ended up staying later than expected. The storm doors showed large gaps at the bottom between the concrete and the door (the ones I had on did not have gaps) needless to say the air just seeps in. I call home depot and they say well the house is settling (has is 60 years old) - sorry already settled. They claim nothing they can do. Great storm doors that leak - defeating the whole purpose of storm doors. 6 months later the knobs falls off the entry door. I try to fix this put continues to happen. Finally I tighten and the problem is resolved - poor workmanship and I don't feel I got what I paid for.