Home Services at The Home Depot

Here’s the summary of today’s experience: This was a service call I scheduled a week ago in this location for an HVAC tune up. At the time I scheduled this, I specifically told the very aggressive salesperson who pounced on me at the door that my compressor is on my roof and the service tech should bring a ladder. He said no problem they always do. My appointment was today between 8 and 12 with a promised half hour call beforehand. The service provider (blue dot) showed up at 7:45 with no advance call. This was inconvenient due to the no pants I was wearing at the time. I told him that the compressor was on the roof and he asked if i had access. I said no, but showed him the easiest way to get up there by putting a ladder on my back deck which would only be 2 floors up to the roof. He h

DJ Winter millwork specialist was rude and disrespectful to me when I was trying to get my $40 refund for exterior door measurements. He could’ve been a little bit more understanding because he’s working with a public. I don’t appreciate the rudeness. That’s why I’m not dealing with this store anymore.