Hutchcraft Van Service

Hutchcraft is wonderful. Julie in the office never was upset with all of my questions. Justin, the driver was amazing. He labeled every item and was so careful with our things. Travis and Ryan, the crew were so helpful. I couldn't be happier with Hutchcraft Van Service!

Hutchcraft Van Service did a fantastic move for us with perfect service from my initial call to schedule our move through the completion of their work. Orin Hutchcraft and his team were so very careful and conscientious of protecting our furniture and our home, accommodating our every need, extremely efficient with the best equipment, came in under the estimated cost, which itself was very reasonable, and just as important, everyone in the team was incredibly personable. In the future I will use no one other than Hutchcraft for any type of moves and I highly recommend them to everyone in need. They are the best!

DO NOT USE! Broke or seriously damaged the legs on most of the chairs and tables. The large furniture is what I thought would make it. I was so wrong. I watched two of the loaders throw boxes up onto other boxes to reach unreachable heights in the truck. One box had glass in it as a could hear the items shatter when they did it. Too late to video. Guessing the box had the Haviland China or ceramic cat as those were the only items smashed to bits. I am sure they will blame my packing however, I had three other sets of china all packed the same way and they are fine. The gentleman in charge was supposed to stop by never did. I had to send an email regarding two of the movers. It appears they’re only goal was to throw items in the truck and make it fit. There was no care to what was put

By far one of the worst experiences. The moving coordinator moved the loading day on the morning the packers were scheduled to come. Packers were supposed to be available for 2 days but only wanted to stay for 1 day. Upshot was that I had to fire the company and delay our move until I could find a more reputable company. The agent that did the in home estimate was completely out of the picture and was not even aware of the changes. As a result you are forced to deal with a "moving coordinator " who you have never meet and couldn't care less about your needs.

I have had two moves so far in the Army. This second move has prompted me to never again put my valuables in the hands of strangers. I don't know what kind of person thinks that packing boxes upside down inside other boxes makes sense, nor what kind of person thinks that OPENED LIQUIDS should be wrapped in the same box and wrapping paper as ELECTRONICS. Those kinds of people work here though. I called Hutchcraft during business hours for accountability or some sort of explanation on this. The first two times I reached a voicemail. The third time I reached Cathy Hutchcraft, who told me she wasn't responsible for the move, and to leave a voicemail with someone who she promised would get back to me when she returned to her desk... which was a week ago now.