Issis and Sons Flooring

Absolutely great experience!! I needed red carpet for an upcoming event! I went in Monday, ordered it, it was ready on Friday! Rush job. Completely satisfied with my purchase. When you go, ask for Stephanie! She’ll take care of you! 👇⬇️⬇️⬇️⬇️⬇️⬇️ Red in use! They loved it!

Twice this year we’ve bought new flooring from Issis and Sons. Our sales associate Stephanie has been incredibly kind and helpful throughout the entire process. Ernesto and Rey installed our flooring this time and were incredibly fast and professional. We were quoted three days work and they finished in one day. Then when we noticed a small issue and asked if they could fix it for us, Ernesto came back and fixed the issue and then proceeded to tighten all the quarter round corners in our kitchen unprompted. He went above and beyond. We are very happy with our choice to go with Issis and Sons.

Customer service here is terrible. Would not recommend this store based on personal experience. I even tried to give them another chance, but I was treated as if I were an inconvenience. The salesmen are rude, inconsiderate, and arrogant. They make you feel as if you are beneath them. The front receptionist is awkwardly fake and overly nice to the extent of it being oddly uncomfortable. I needed assistance with finding rugs for a new house and was very, very disappointed in this store, in which I would have thought would have been a reputable business.

While embarking on a van conversion we were on the hunt for lightweight backer board for tiling our shower. As with everything these days, Wedi was hard to find. Issis & Sons was one of only two places in the entire state (the other actually purchases it from Issis) that carried it. I called & spoke with Rick to ensure they’d have plenty since we were driving from an hour away. He was super friendly & helpful on the phone & even better in person. You’d be hard pressed to find better customer service or more knowledgeable craftsmen than Rick & his crew at the warehouse. He walked us through the process step by step (we’re total novices & have no construction experience), offered great advice, loaned us out a specialized Wedi caulking gun to keep our cost down, & even gave his personal cell

Jennifer did an outstanding job helping us narrow our choice for carpet on our stairs and upstairs bedrooms. The Karastan pattern exceeded our expectations. We even had a rug made from the remnant. I appreciate all that Jennifer and the installation team did to make our remodel a success.