J & H Family Floors

Wonderful experience , sales team was very attentive and helped us walk through different samples and options that may work for us. Once we decided on the flooring, they were in and out in a day! They took care of set up and clean up and left everything looking as though it was never moved (except with new floors!) Highly recommend!

I signed a contract & put down a very large downpayment. And now J&H seems to have disappeared!! None of their phones are accepting messages. I have been texting all week and he does not respond. I drove to their store on Technology Dr. The lights are off and the doors locked! I am fearful that they will declare bankruptcy & run off with my money:-(

My house needed stairs, all bedrooms and hallway. The installers were nice and had great with communication. I loved how they were not lingering around, no smoke break. They went straight to the job and got it done. They also cleaned up after themselves. You won’t believe it, they vacuumed after they finished the job and putted everything back for you. The guys who did the stairs were very diligent and they had fantastic customer care. The team took time to make it right. My stairs is not squeaking anymore. :)

Really positive experience with our carpet installation! Nelson, our sales rep, was fantastic with his communication and made sure we knew when the carpet was ordered, when it arrived, and when the team could install. We were allowed to go see samples and bring them home to compare our walls, hardware etc before choosing a final product. We got all the upstairs and master closet changed and the team completed the job in one day + cleaned up so nicely. We have leftover carpet too that we got to keep which can be repurposed for various things. Overall, we are happy with our new carpet!

Working with J&H Family Floors was a great experience. From helping us choose a carpet and pad we liked to doing a final walk through to make sure the job was done to our satisfaction, they did a wonderful job replacing the carpet in my mother’s house. I’d would highly recommend this company for any flooring needs.