Jackson Supply Company

I am a consumer who had a Goodman AC system installed in 2019. It's 2024 and the evaporator coil has failed. The unit has a full parts warranty until 2029, but doesn't cover shipping to send the defective part back to the manufacturer. I am not happy that I have to pay $200.00 dollars for this transaction. This should be a fee that is handled by the manufacturer and the distributor.

Been ordering here with my boss for four years now and out of all the local supply houses/brands we prefer the guys at Jackson and the Goodman/Amana line. Great products and can get most non-stock items shipped in next day if not the same day.

Jerry and the guys are always helpful at getting whatever I need. Generally don't sell to the public because it isn't safe to do ac work without a license. But if you're a contractor, let these guys give you a hand.

I'm sure it's a great company but they don't sell products to general public. Contractors ONLY. I needed a condenser fan motor which I happily purchased elsewhere. My A/C now works great.

Delivery w 53' dry van. Very tight streets w ditches on both sides. Have outside drop dock on east side of building. Advise tandem to California bridge. Staff very friendly.