Jay Carpet One & Flooring

Stopped in and took a sample home to compare to our current wood flooring. The sample matched well and was the same thickness as our dining/kitchen which in extremely important as the rooms join together in an archway. They told us they would order from the mill and it would take a few weeks, in the meantime they charged us for the entire order and installation. Weeks later the flooring is delivered, is thin, poor quality vinyl! Not laminate/engineered hardwood as we expected. It was so bad there were blobs of plastic/vinyl sticking to the surface of each plank. The color listed on the box didn’t match our invoice. We went back to the store and. Explained the problem.. they insist the color is the same (nope) and the sample was pasted onto an additional wooden slab so this is the reason i

We highly recommend Jay Carpet One for your flooring needs. Trisha our salesperson was extremely helpful and patient with us choosing our kitchen tile. The delivery guys were timely, polite, and efficient. Chris Buiniskis our tile installer was the most professional, knowledgeable, and nicest tradesman we've ever had. He went above and beyond with the challenge of our 100 year old home. His dedication to his craft and his clients is the reason our kitchen floor looks gorgeous!

I was very happy with everything at Jay Carpet One. The store has a huge selection of flooring, and we chose laminate and carpet. Trisha was knowledgeable and patient with all my questions and concerns. We are very happy with the quality of the flooring, and all of the personnel we dealt with were considerate and professional. We love our new floors!

After a 6 week delay for the carpet to arrive. The installers made a mess of the new carpet. They ended up gluing small patches of carpet around one corner. Looks disgusting. The owner came after they made 2 attempts to fix it. Said it looked bad and would call the next day. Well he never did. They are rip offs. Steer clear of these wanna be carpet people.

Not only did it take them 6 weeks until they installed our carpet after we ordered it--we had to keep calling to even get them to install it at that point. So if you buy from them, nail down an installation date and have them date and sign it in a contract or don't buy from them. THEN, when they installed it, they left the doorways unfinished, coming up and fraying. Brand new, EXPENSIVE carpet! We have called and left messages 4 times now, no one will help us, each time the act dumb, and they will not correct their mistake. My husband even tipped the installers generously. Just don't go there.