Jay's Heating and Cooling

Had a great experience with Jay’s Heating & Air this week. On Wednesday I first spoke with Kaitlyn at HQ & she was super helpful & easy to work with. She got me on the schedule right away for the next day to take care of my annual HVAC preventative maintenance through Jay’s Comfort Plan. The whole scheduling process was quick & painless. On Thursday, Nick came out for the service & did a fantastic job. He was professional, friendly & very thorough going through the system. He handled all the preventative maintenance checks, made sure everything was running properly & took the time to point out a few things about the system along the way. You can tell he takes pride in his work. Overall, a really smooth experience from start to finish — Kaitlyn getting everything set up & Nick taking grea

Jay’s Heating and Cooling LLC provided outstanding service from start to finish. The AC unit cools extremely well and made an immediate difference in comfort. The technician was professional, knowledgeable, respectful, and took the time to explain everything clearly. The installation was smooth, clean, and on time. I highly recommend Jay’s Heating and Cooling LLC to anyone looking for reliable, high-quality HVAC service.

Install of Goodman AC and handler was great. The installers were professional and polite. Installers also did a great job of cleaning up after the installation.

We had a great experience with Jay's Heating and Cooling from start to finish. Kaitlyn's communication was excellent — her and the entire team were responsive, clear and kept me informed throughout the entire process. The installation was smooth and professional, and the team showed up on time and did high-quality work. Pricing was fair and transparent with no surprises. I highly recommend them to anyone looking for reliable HVAC service.

Our heat pump failed on one of the coldest nights of the year. Jay’s H&C was out the next day. Since our unit was 20 years old, we decided to replace it. The Service Manager and Owner were very helpful in advising and guiding me to the best replacement system to serve my long term needs (performance and cost). I felt that they always had my best interests at hand. The installation went very well, and I’m very satisfied with our new heat pump. I’ll add that the communications and follow up from Aleks and her Office Team were excellent, including outside business hours. This company sincerely cares about its customers.