Jimmy Brittain Septic Tank and gravel Service, Inc.

I moved here from Washington state. I asked a friend who they would recommend to pump the tank. Glad I listened. I wanted the drain field replaced given it’s age. It was a pleasure watching the replacement drain field being installed with precision and passing inspection with flying colors. The team worked well together. I highly recommend Jimmy Brittains Septic Tank Service.

ok. New to the area in Jackson, Cedar Grove. We have an older house and all the sudden the toilets won't flush and its below freezing last night and also tonight. Jimmy Brittain co. came out very quickly this morning and found the issues, fixed the blockage, gave expert advice on septic tank usage and maintenance and we are back in business. Also, we needed an excavator to uncover the tank. They thought kindly to give us a discount on the machinery because another house was close by that needed it also. They didn't have to do that but that was very nice. we appreciate it. :) thanks for saving another family from their septic issues.

10/10. Called them to a customer’s house to check a septic issue. They showed up in 15 minutes. They found the septic tank and it was deeper than usual. They had to run to another job and showed back up in about 3 hours like they said with an excavator. This septic tank had some serious issues but they pushed through the rain and worked til dark to get the job done. I was expecting a large bill, but it was priced extremely fair. I highly, highly recommend this company.

NO NOT USE .... ZERO STARS We called Brittains due to our commodes not flushing and the sinks making noise. They said it sounds like the septic needed to be pumped and gave us a price. They came out and pumped the tank. That did not fix the problem. Then they said the pipe between the house and the tank was clogged and they did not have the tools to get it out, so they would have to come back the next day and gave me another price for the clogged pipe. They came out the next day, said they got the pipe cleaned out and we were good. Two days later we had to call them back due to having the same problem. They came back said the pipes had roots in them and needed to be replaced and gave us another price to replace the pipes. They came out and replaced the pipes and when we asked to see the r

Biggest issue was the failure to return my call … your team took 5 hours to located my tank I’m thankful for that I’m sure most other companies would have given up by then… but the issue was you charged me me for a tracking device that was flushed down my perfectly working toilet and still it took that many man hours the tracker failed and I’m super pregnant it and the bathroom n my room was not usable when I called to say help what can I do my husband working out of town for that entire week I was promised a call back with contact info for a reliable plumber I waited to hear from you and never got a call so I called again and still never got a call back … My toilets are not old my plumbing is not old this is your area of expertise and I was given the idea you had a solution for this outco