McCoy's Heating & Air & Plumbing

These people sent a child to evaluate our problem (service call $90.00) he was here 40 min. Replaced a LIMIT SWITCH (a 10 dollar part). Our bill came to $256.00. Tried to ask why so much and he could not explain it. Called the Office and politely (on recording-mine) ask to speak to the Mgr. or owner PERIOD. Thomas got on the phone and started the car dealer rap to try and convince me that 90 + 10 = 256. I ask for a detailed record and he got nasty. Said he was a Marine (as if that was threatening) and told me that he don't need my business and I was disrespectful to the girl that answered the phone. My recording proves different. since we are ICED IN, I invited Thomas to come and talk to me about it. His reply was "I am not going to do that." MY reply was "I DID NOT THINK YOU WOUL

Abby was our technician and she was great and very helpful and respectful. We have a Lenox gas central Heat and ac and the heat exchanger had to be replaced and the burners replaced. It took probably 2.5 hours and cost $1200 and that’s just for labor because the parts were all under warranty. But I did so enjoy Abby she was great.

I’ve been using McCoys for several years, Service team is usually great. I’ll ask guys who did my service we’re not overly friendly or explaining what they did in great detail as the previous ones head, but as far as I know, the service was good and communication was good

When I called for service the lady was very nice on the phone. She had a tech at my house, within a couple of hours. He called beforehand, and he was very nice & courteous. He fixed the problem quickly, and didn’t try gouge, some local long time plumbers do. We will definitely be using them again.

Blower wasn't working correctly and called McCoy's and they were very prompt. Noah the technician came and diagnosed the problem and the next morning was here with the parts and installed it and got my unit going. Noah was very knowledgeable and polite and his communication was on point. I definitely recommend McCoys and will definitely use again.