JM Lapp Plumbing & Heating

JM Lapp installed a new heat pump in a mobile home that I own. It is an older home and it took some time to find what we needed. They went out of their way to make sure everything was what was needed. They spent the day installing the unit. Making sure that everything was working to their liking. They took the old unit and all the other trash with them which was a pleasant surprise. We thought we had to dispose of it. The unit is working to our expectations and more. Overall we were beyond pleased with everyone from the secretaries, the installation team and salesman. I would highly recommend this company.

Had a great experience with this company. Communication was great. Sent me a text when they were about 20 minutes out. The technician was very informative, very professional, and seem to know his job very well. I also liked that the technician took his boots off before he entered my home, not sure if it’s common practice, but I just thought it was thoughtful of him.

I called JM Lapp to repair a burst water pipe in my garage. Kurtis and Kenny showed up twenty minutes after I called. I showed them the burst pipe and they gave me a price estimate that I couldn’t refuse. They completed the job in a timely manner. Kenny and Kurtis were courteous and professional They even treated my dogs like their own. They gave me an estimate for another job while they were here. I’ll have them out soon for the next job. Kudos all around.

Amazing experience. The staff was was polite, professional, and courteous. The work was done quickly and they explained everything they would be accomplishing as well as what they accomplished at the end of their work. We will be working with them again for our next projects!

Always a perfect experience with Jm Lapp been using them for about seven years now on every job. They know what they’re doing on her amazingly professional.