JM Mechanical Heating & Cooling

Don't hold up their end on extended warranty. Dont waste your money or time. Find a more reliable company. Service has went down hill over the past year. We have been a loyal customer since 2020, but can no longer take the treatment with the horrible customer service from the owner and vice president. The only one that seem to care about the customers is the receptionist, however, there is nothing that she can do for the issues that we are having.She just relays the message. Owner and VP dont reach back out or respond to calls or emails. They(VP) have cancelled on two no heat orders day of service, telling me to us another provider as they have no one that can work on the Equipment that they installed. We have an extended warranty and now having to pay out of pocket for work that should be

Steer clear, I had a $10K unit installed less than a year ago and it has failed. No one answers phones or responds to emails for weeks at a time, someone finally called yesterday promising a appointment today and they never showed up. We own multiple businesses in the area and would never use them again

Received annual heat/air service from Sean. He was very nice and polite, wore booties over his shoes when walking through the house. Provided good recommendations for ongoing care. Would definitely recommend to others and will continue to use their services in the future!

Great experience with JM Mechanical, from start to finish! Jason was extremely helpful in guiding us through the decision process and Brandon did the site visit to ensure preparation. The install crew of Brandon, Dustin, and Andrew was terrific! Methodical, diligent, and knowledgeable! Andrew provided the lion’s share of the install and definitely knew his stuff as well as respecting our home and desires. I highly recommend JM Mechanical for your HVAC install and service!

JM Mechanical Review: Disappointing Management Overshadows Polite Staff My Experience with JM Mechanical’s Service and Support After several weeks without air conditioning during the height of summer, I am compelled to share my experience with JM Mechanical in hopes of helping others make informed decisions. Customer Service and Technicians Polite and Professional JM Mechanical’s customer service representative and technicians were consistently courteous and understanding. Whenever I contacted them, they listened patiently, treated me with respect, and did their best to address my questions. Their professionalism throughout my ordeal was one of the few positive aspects of this experience. Management: Indifference and Poor Communication A Disappointing Contradiction Unfortunately, the same