John S Martin Co Inc

Oddly hostile and rude team that works here. Was stuck behind a truck from this company blocking an entire one way street, and trying to decide if it was better to try back down the street or wait it out. I asked the driver "how long does this usually take?" And though he was very clearly able to hear me, chose to ignore multiple attempts to talk to him. Fine, whatever, maybe hes having a bad day. When he was done filling the tank, he yelled at my car "call the police i dont care" And other heated things. Quite the escalation. Ok. So, I tried calling the number on the back of the truck to let them know something seems off and this is how people are being treated. The man who answered seemed to have a similar flippant and rude attitude immediately upon answering the call, and when I tried

They are so responsive when we call for service here in a real timely matter. Always have oil and serviced each year. Myself and another previous owner of condo purchased new furnaces yrs ago, never a problem. They are the best!!

Wish I could give negative stats! Drivers park in the middle of streets, not allowing others to pass. Become angered when you asked them to pull over and still won’t move. Damage property like knocking over retaining walls and leave it with total disregard for property. Then when you call their office to inform them they act like complete jerks. I guess, leadership trains their drivers to be that way. All they needed to say, is apologies and we will bring it up to our drivers and contact the property owners regarding the wall. Best to give your business to someone else.

I was unpleasantly surprised by attitude when my wife was asking for help in regards to oil boiler and instead of help she was given advise to call other company because we are not customers.

Thank you for not leaving me out in the cold and saving the day!!