Johnson Plumbing

Called them out to replace a part on my dishwasher. They came out and told me " That part you called us to replace needs to be replaced. We can't do it. Sorry bro." Then charged me $190 for it. Really scummy business tactics.

Johnson Plumbing was called to my house because my tankless water heater quit giving us hot water. The service tech was supposed to be here between 10-12 and did not end up coming until 4:30. This was not the companies fault, they just got stuck at another job. The tech was only able to run diagnostics at this time and not able to actually repair the tank this visit. This was also fine. The problem lies with the dispatcher. Not only was she rude to the tech and I heard the conversation, she was also rude to me the following day on the phone. The company also wants to charge a full extra hour ($100) for the 10 min extra that the service tech was at my house. He was only here 70 minutes. I do not feel that 10 minutes warrants a full $100 in addition to the service fee and 1st hour that I

Amazing customer service for your gas and plumbing needs. Will continue to be a repeat customer!! I used Johnson about 2 years ago off a Google search to move my gas line. They were quick to respond and were able to schedule my appointment quickly. The technician was very professional and efficient, ensuring he completed the job to my expectations and much quicker than I expected. The other day, I was in a jam for plumbing assistance with my new kitchen sink. The lady at Johnson (I’m so sorry I can’t remember your name—began with an M) listened to my issue, understood the importance and showed compassion to my situation. They sent a technician out the next day. Leo was courteous, friendly & professional which was so appreciated, especially in these times. We discussed the issue and he went

Called out to diagnose a natural gas leak on a commercial property, not only were they inaccurate in their detecting skills they refuse to waive their gas detection fee. They say they detected the gas so the customer must pay the detection fee even if they were nowhere close to where the actual gas leak was. To top it off they refuse to provide a w9, unprofessional, inaccurate, and inflexible when they make mistakes. In this instance they put over a hundred people at risk by pretending to fix a leak, only to have it red tagged by Atlanta gas. Thank goodness we were directed to a local plumber that came in on time, under budget, and has since done over ten thousand in repair work with plenty more work going their way. At the end of the day we are glad their inaccurate detection, and faul

They did an incredible job for me and saved my house and ran the dryer pipes along with the water pipes for my washer!! I thought it was an easy job that ended up being bigger and they helped me so much and stayed till everything was done properly!! I will use them again for sure and the price was so low and they did so much work!