Jones Plumbing & Drain Cleaning llc

Unfortunately, the recent reviews were correct. Returned call within a few hours, very responsive over text before starting the work. I had a toilet that needed replaced and he got there within 4-5 days. That’s were the communication stopped, after he put in the toilet, the tenant called before he was out of the driveway saying the toilet was leaking through the ceiling, took him 2 weeks to get back however, the issue wasn’t fixed, no further returned calls or text messages.

I had a kitchen drain pipe that needed replaced so I called Jones Plumbing and left a message. Jacob called right back and I told him I needed a quote and he came to my home in less than an hour. Jacob gave me the quote which I felt was very reasonable and he said he could repair it the next morning. Jacob was on time, did the repair, double checked his work and was very professional. I give him 5 stars from the initial contact to completion. Outstanding job which is refreshing in todays world !!!

Dishonest workmanship and does not return phone calls or texts. Jones Plumbing is a one-man operation. The young owner is friendly, comes across as a really good guy and seems to be a competent plumber. Unfortunately, he lied about the work he recently performed at my house in Springfield. For the sake of not getting personal over the internet, I will not mention his first name. For the record, I am hesitant to leave a negative review for a small business. I always try to contact the owner before posting a complaint on the internet. However, after several unreturned phone calls and texts to Jones Plumbing (another negative review cites the same issue), I am left with no choice. Several months ago, I paid Jones Plumbing 500 dollars to install a water heater and a zinc anode rod I had purc

I called Jake and left a message, he got back with me in less then an hour. He responded quickly and did great work. I used to use a different Plumbing service but I'm so glad I called Jake this time. I'll be using him from now on at home and for work.

This plumber put new shower fixtures in, he did not know what he was doing, he had to get on you tube to see what to do. He forgot to put some pieces in the handle and made it to where all I could get was cold water. I called him, he was to return to fix the problem, he gave me a day and time with no show, no call, then would not return my calls. I had to call another plumber to fix what he didnt. Would not recommend this plumber again.