JPS Granite of Forest Hill

We recently worked with JPS granite company for our kitchen, and the experience was excellent from start to finish. The entire team was professional, systematic, and extremely organized throughout the process. They explained each step clearly and kept everything on schedule. What really stood out was how honest and transparent they were with pricing and timelines—no surprises at all. Their pricing was very reasonable for the level of craftsmanship and materials provided. They are very hands-on and pay attention to every detail, making sure the final result is perfect. They were also approachable and easy to contact, always responding quickly to questions and keeping us updated. The quality and luxury feel of the finished kitchen truly exceeded our expectations. The granite countertops pa

I’ve used this company several times to update rooms in my home since 2005 and never been disappointed. But this last job to replace my kitchen counter tops takes the cake for service. After all was said and done, loving the final result. Two weeks later I found a scratch on one of the surfaces. Not knowing if we made the scratch or it came from the store, I reached out to see if it could be buffed out. A few days later, a service rep comes out to look it over. A few more days later we have a date to repair. To my surprise, when they show up, they replace the entire counter surface with a new one. No charge, no questions asked. Wow! I did not see that coming. That’s what I call service. Highly recommend this team. Talk to Louize. She is great.

Outstanding Service! Outstanding Price! Flawless Process! Our customer rep "Louize" greatly assisted in every step of the process including product selection, purchase, arranging measurement, delivery, and installation. Each step of the process was performed professionally and efficiently, including on-site measurement, fabrication, delivery, and installation. Every member of the JPS Granite Team performed their task with expertise and alacrity. A pleasure to work with resulting in a fantastic finished product!

Great experience. Professional. They had a lot of options at their two local locations and we were able to narrow our preferences. We then went to the wholesaler and picked the slabs we wanted to use. Installation was straightforward and completed without any damage.

Louize was fantastic. Very knowledgeable and helpful during the entire project. Always available and cabinets delivered on time. Design help was spot on and looks great!