Kane Carpet

I was excited about Kane carpet products because of the wide range of colors and styles; however, the primary reason was that I could have it custom cut. My family room is sized such that standard area rugs are not optimal. I selected Kane Modish Aterya Collection, Sandy Beach. I chose to have the retailer cut the rug to size. What I did not realize (nor did the retailer) was that this rug has a directional sheen. The rug was cut so that a white/silver sheen (no pattern, no color) was all that was visible from the primary direction that the rug is viewed. I contacted the retailer and Kane customer service, both recommended to turn the rug. The rotation did make a difference. What makes it an 80% solution and not 100% is that we had the store cut the rug to specific dimensions. Although the

I ordered Kane carpet and my contractor needed to know the carpet’s thickness so that he could prep the wall trim while we wait for it to arrive. I called Kane and they refused to answer the simple question of how thick the carpet model is. The rude customer service person said, “we don’t deal with the public.”

I am thrilled with my Kane carpet! It's durable, stain-resistant, and looks great in my home. I love the wide range of colors and designs to choose from, and the eco-friendly materials make me feel good about my purchase. Highly recommend Milliken carpet!

My wife and I are extremely pleased with the rug we recently purchased from Kane. Their customer service was wonderful to work with and the rug arrived ahead of schedule. We will definitely purchase another Kane rug in the future.

I would post zero stars it I could. We installed GRANDIOSE - Kane Carpet on our stairs, and within two months it was showing serious signs if wear. They have been unresponsive to two claims to replace the product. Only two middle aged people live in this house, there is no reason the stair carpet should be worn like this. The carpet installer has been good, and will re-install any carpet for free for us, but Kane is refusing to take the issue seriously.