Karin's Services

We have used this company in the past, but I think this is the last time. We have a big house and it’s extremely expensive but we have brand new gutters so we were getting them cleaned and having the exterior windows washed. For the second time they’ve sent a young person with another young person in training, which just is not wise, considering how difficult it is to work on our home. They’re very nice, but there are sideways squeegee streaks on my windows and drip marks. Considering how expensive it is I could just easily use another high priced company in town. Very disappointed that no one got back to me.

This is the last time I will use Karin's. For the second time they sent a trainee and a young person to clean gutters and wash windows. We have a very big house and large windows. I was actually worried for the trainee as he was not secure on his ladder. In the end after as much money as I would pay at Russel Williams, I have squeegee streaks on one prominent window and drip marks on others. I did write to ask for someone to come out but no one got back to me. All done. BTW I did decline for them to come out AFTER, because I was traveling, but reached out when I returned and got NO RESPONSE.

Workers were very nice. They wanted us to be satisfied with the job. They asked if we saw any problem areas and they corrected them. We should have had a better understanding of what their words, such as sills meant.

$250 for a gutter cleaning that may or may not have happened. My irrigation system was completely disassembled and my hoses were thrown all over my yard and my neighbor's yard. Avoid at all costs! I'm still furious. A simple phone call or text to me to let me know my water and hoses would be used would have prevented any issues. I was available. I would have gladly paid for an upcharge if advised. Thanks for throwing in that premium service for me. $250 for 20 minutes seemed premium enough as it was.

The window washer was very professional and efficient. He was also friendly, and did a great job on the windows. We were very satisfied with the job and the service from Karin's Services, and will use them next time we need our windows cleaned.