Kennedy Air Conditioning

Received credit collection bill, but never a bill from Kennedy! Office manager was abrupt. Said bill was mailed, I never received it. Said called my wife; not sure about that, possible. But to send a bill to collections before sending it to a customer, will never recommend Kennedy to anyone! She should have let me talk with the owner.

Called on a Monday to have them look at my heater. Didn't receive a call back that day called back the next day got put on the wait list. Then around 1 got told the tech was on his way but then his truck broke down. Called at 330 to find out if anyone was coming. Where I got told there was a do not service note. Called another company to come out and fix it. And that's when I find it was previous work done by kennedy heat and air that was the problem. Do not call kennedy under any circumstances. Call arkansas air flow. Nice people very. And are very thorough.

Came 5 different times to fix and never could find the leak. Never got a call back. Find someone competent. Very unprofessional.

This is a company that's done over $25,000 at work on my house and I haven't had any problems until recently. They sent a technician to do a diagnostics on my heat pump. The first technician couldn't even access the high and low pressure so I had to call someone else out. The next technician then stated that I need a new fan, which I'd already told them I needed a new fan and quoted me 540. the second technician then also said that I probably needed two to three pounds of freon because it stated it was low on his gauges. he then said they also needed to clean one side of the coil and that would be $150. He stayed at the all told it would be probably $1,000 and I should consider just getting a new system. I called Bob and Ed's out as they have done some work for my neighbor. They replace t

The technician, Nathan showed up as scheduled for the twice yearly contracted inspection. He asked briefly for equipment location and any barriers or precautions. He was thorough and answered questions professionally and personably. There were a few problems found, including some irregular work from previous installations, which he corrected. The outdoor condensers were inspected and cleaned. In all, this was a great experience and I commend and recommend this employee highly! This makes the service contract even more valuable than it is already!