Kitchen Magic Refacers

Had my cabinets done about 5 yrs ago. Had a excellent experience and exceptional workmanship. Just recently one of the lower cabinet doors broke. I called the main # and received a call back the next day from Rick. I explained the situation and the cabinet had broken, at first he questioned if it was covered by the warranty. However, after the discussion he said it may cost around $100 and they would need to do some staining to match the other cabinets, since they were natural cherry and they darken with age. I told him I’d send some pics. I must have copy down he’s email address, because it bounced back. Go busy and never followed up. I didn’t hear anything for a week and a UPS package arrived with the door. Looks great, the color difference is barely noticeable. From my experience this

Bad experience. 1. First time around Kitchen Magic "crew" hanged only a semblance of protective enclosure around the work area while taking the old veneers off and the whole first floor was covered with saw dust. (During the final attempt they hanged a good one and the house stayed clean). 2. Replacement veneers came in faulty twice. So the project was put on hold for a total of 1.5 month. That is 1.5 month of chaos instead of the promised 4-5 days. All together the project took exactly 2 months. 3. The first "crew" was doing a poor job and my wife or myself had to constantly watch them over and point out defects in their work. The last "crew" was good. 4. Kitchen Magic also installed the new wall oven. After they left we realized it wasn't leveled. The project manager promised to send a w

Impossible Company to Deal With The only thing that is quick and done politely by this company is taking your money.After spending over $22k, we were screened at by the owner and hung up on when we asked to reschedule installation. The installer was polite and efficient and the cabinets look good.But recently one door fell off in my hand and the cabinets are peeling.We have been calling for over a month to get these things fixed and we just get excuse after excuse but no installer has called to schedule a visit to help us. We have a warranty but it is useless document. We used this company once before and the service has gone downhill. In fact, one of the nice owners we dealt with no longer works there. We can no longer recommend this company.

First, the installation itself was very good. No issues there. We did have significant issues with Kitchen Magic in the final week. My brother signed a contract with Kitchen Magic to complete the work stated above with a 1/3 down-payment and the rest to be financed at 0% for 12 months. The home was vacated in early July, as I worked (possessing my brother's full power-of-attorney) with contractors to complete pre-sale renovations. My brother moved 3 hours away in early July and planned to return when required. Kitchen Magic was unable to start the installation when they scheduled because of an employee illness - no issue there, it does happen and we were understanding and flexible. After the installation eventually began (July 29), after Mike, from the company determined that the installat

A year ago we hired Kitchen Magic to reface our cabinets as well as to concert a space into a pantry. After a year, the mitre joints, cabinet doors and drawers, crown and shoe molding, and veneer all look great, even with three kids in the house. They helped us design the door to drawer conversion and pantry to maximize our usable space. The maple door from fronts were a nice grade of work, without knots, and very well finished so wiping them down does not impact the wood. The carpenter, whose name I forgot, was very professional in both work and manner. All in all, a good job for a good price.