Knope Heating & Air Conditioning

Tech came out on said heating system working after he opened a valve. It did not work and immediately shut down after tech left. (And the valve was not to be open per the system spec). I was then told to get a new boiler and they would install. Reese said it could be installed in about 3 weeks. I called every 10 days for a status update and was told I needed to be patient. It is now over 3 months and no contact. I am beyond disappointed. I found someone else to install the part after waiting 2 months(It only took about 1 hour to complete). However, I am out the $158 service call that accomplished nothing! Lousy customer service.

I left two messages at the front desk to get an estimate on a new furnace and air conditioner. I’m sure they were probably busy but at least they could’ve called me back and tell me that or set up a later estimate time. Week and a half later never got a call back. I was really hoping to use this company but now I can’t trust they would show up for repairs!

Currently renovating our lake home near the county park. Knope was easy to work with, very professional. Call backs were done in a timely manner. I would recommend Knope HVAC to anyone.

I've always had positive experiences with Knope from tune ups to emergencies.

Knope does us well! They look out for the customer’s interests and well-being. Jay has worked there forever, knows the business and is always MORE than fair, treating the customer as if it were he that had the need. As well, Carrier furnaces have served us excellently well the past 30+ years.