Koller & Son Septic Services

Kaufman, TX · Septic system service

Rating
4.5/5
★★★★★ 4.5
Reviews
20
Rank in Kaufman
#13
of 67 home service pros
City Percentile
46%
rating percentile
Address
Koller & Son Septic Services, 2501 FM2727, Kaufman, TX 75142
Phone
(972) 932-2245
Status
Closed · Opens 8 AM Mon

Koller & Son Septic Services is a home service pro located in Kaufman, TX. It is one of 67 home service pros listed in Kaufman. Its 4.5-star rating matches the Kaufman city average of 4.5 stars. It ranks #13 of 67 home service pros in Kaufman. There is 1 photo associated with this location.

Hours

Friday8 AM–4 PM

Customer Reviews

★★★★★ 5.0 Vicki Wick · Sep 2025

We have used Koller for servicing our septic system for almost 25 years. We were so happy with them, that we decided to have them put in our new septic system a few weeks ago. We were thrilled with how smooth the transaction and install went. If you want a good honest company to do your septic system, then use Koller & Sons. You won't be sorry that you did!! I also want to give Kudos to the following people: Lori has been the main person who has serviced our system throughout the years, and she has exceptional customer service skills. She always lets us know what day she is coming out and will accommodate us if we need her on a different day. Rocky comes out quickly to troubleshoot if there is a problem. He is a very nice person. Crystal is the office manager who sees to it that we

★★★★★ 5.0 Diana Kirby · Apr 2024

We have been with this company since 1998. They've been awesome! They worked with us when we were down on our luck. If we have a problem, all we have to do is pick up the phone, and they are here within 24 hours. Thank you, Tom Koller and crew, for many years of service.

★★☆☆☆ 2.0 Jennifer Jimenez · Jun 2021

If you want to be sure you’re getting your septic care you need. Do not pay a year in advance. They will forget about you since they’re already paid for the job. I hardly see them or get notice my septic is being checked when it’s due for checking. I also paid extra for the treatment. I requested a receipt that I paid in full. At the time of payment. I still have not received it. The reason I wanted one. Is because the year before I paid for a year service up front. At the time to renew service. They said I had an outstanding bill for 80.00 for My quarterly payment. Unfortunately I didn’t have proof I paid in full for that year.

★☆☆☆☆ 1.0 Raquel De Leon · Mar 2019

I was a customer for almost 20 years and rarely had issues with them. I think the granddaughter, Crystal, started helping in the office and she is extremely rude. I complained to the owner about her and he was very apologetic but nothing changed. We needed repairs and they would not work with me on setting up a time that worked for both parties. Having to deal with Crystal in the office was a nightmare and she is very unprofessional. I tried to speak to the owner and she hung up on my several times, when I tried to leave him a message to call me back. Office staff is very unprofessional and rude, and I only started having issues with them after they brought in new family staff. I finally terminated my contract with them.

★★★★★ 5.0 Jennifer Perez · Apr 2018

We have used this company for about 20 years and they are wonderful, I have no complaints of them, they are always on time and let you know exactly what your septic system needs, or come out and get the repairs done quick, and are extremely affordable... Thank you for your service!!!!

Services

Septic system service

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This listing is informational. Contact the business directly to verify credentials, services, and availability.