Laurel Fuel Oil & Heating Co

Amazing customer service. Our heat went out this morning, called Laurel Fuel and our tank was filled and our heat was back on within 2 hours - during the coldest week of the year so far and a very busy time. Debbie, at the office was very kind and communicative. The tech who came out was prompt, kind and ended up filling up our entire tank in the same visit to prevent us having to wait another day. Highly recommend Laurel Fuel.

I am so impressed with Laurel Fuel Oil and Heating. They responded immediately to the needs of our Buddhist Temple when other providers of fuel oil were not able to say when they could deliver oil. Laurel Fuel Oil said, "we could deliver today." We were in an emergency situation due to a once in 30 year snow Storm and burning fuel at a rate we had never burned it before! We've switched to Laurel Fuel Oil and Heating and look forward to a good business relationship with them.

Never do business with Laurel Fuel Oil. They took complete advantage of my elderly parents and charged them while doing so. I had to get involved at the end of the day this happened. I spoke with Scott followed by the CEO, Richard to report an incident that took place at my folks' home that left water leaking inside their porch. The work requested and confirmed was to replace one boiler valve and the pressure/temperature relief valves in the boiler room. However, the technician later shared with me that he was not provided this information from the office and did not have those parts on his truck - yet was sent to my parent's home regardless. I was not pleased and had already called the office that evening. Scott interrupted me three times and never did allow me to finish my concern

So helpful and friendly. Helped me with an immediate oil delivery and didn’t charge an arm and a leg! Gave me troubleshooting advice that solved the problem without having to send out a tech. I’ve had bad experiences with other fuel oil companies and these folks are a cut above. Superior service and expertise. Thanks!

Just installed a new AC system, and installed our oil furnace over a decade ago. Always great service and some of the nicest folks you'll meet. Thanks to Scott, Mason, Caleb, Joe (duct work) for a great AC install. Highly recommend.