LAWN RANGER LAWN & LANDSCAPING

It pains me to give these guys even 1 star. My experience is like many others- rates raised 2-3x arbitrarily and without notice, no heads-up ever provided for service, and zero chance of reaching them at any phone numbers provided. I stopped in their office more than a year ago and someone took my information to remove my address from their customer list. A few months later, they showed up and performed a “Fall clean-up” when I was at work without notifying me (after I completed this myself) and I was then sent a bill for $600. I’ve been trying to reach them by phone since January. Save yourself the headache and go with a company that gives a damn.

Was picking up my food at gateway. Less then 2 minutes and in that time a Lawn Ranger truck and trailer parked behind me blocking me and 4 other cars in. When I asked the lady to move so I could leave she continued to spray the grass for 3 minutes. I honked (admittedly annoyed) at her to move and she rolled her eyes and kept spraying. Maybe next time don't block 5 cars in their spots with a big truck and a trailer. When i called to log a formal complaint no one picked up. I've never logged a formal complaint in my life. Guess I still haven't since they never picked up.

And so, after about 8 years of frustration, I've given up trying to talk to the company, and I'll use my reputation to talk to you. They're marginal as a lawn service company - they got a DSM City contract, and are now fat, happy, and lazy. My lawn is trash. My fall cleanup was 2X the previous year's cost - with no prior notice. And I can't get them to consistently clean the driveway. When they do - it's by people who are unfamiliar with snow. Let that bit sink in - it is this company's business model. They didn't plow my drive today - 4" of wet snow. They were here early on the days that had a powdery 1". I don't need this kind of help. You don't either.

They have gathered my fallen leaves the last couple of years. I have a lot of oak leaves from a huge trees. They can be nasty for grass in the spring if not removed. They are prbly not the cheapest, but are not exorbitant either. Occasionally the workers do not exactly put things back they have moved to clear leaves. You also need to request that they remove leaves as late in the year as possible....there is a balancing act between too late & permanent snow fall....this year is a great example. It snowed on 11/10 and there are still tons of leaves that haven’t fallen. So hopefully it will melt soon & they can do my yard & neighbors as well. Update: WHAT A DIFFERENCE A YEAR MAKES! In 2019 their prices unknowingly increased by around 75%. Too long a story to go into, but suffice it to say,

I think they might have the worst bookkeeping and communication in the metro. They tried to bill us despite having already previously paid via Venmo. This season they showed up for lawn care cleanup, despite having previously canceled their service via email which was requested to do so by them. Leave the leaves people, anyway, carry on.