Lenz Heating & Cooling
Urbandale, IA · HVAC contractor
- Address
- Lenz Heating & Cooling, 7641 Douglas Ave, Urbandale, IA 50322
- Phone
- (515) 225-6446
- Website
- lenzmechanical.com/?utm_source=explorehvac&utm_medium=localseo&utm_campaign=lenzheatingandcooling
Lenz Heating & Cooling is a home service pro located in Urbandale, IA. It is one of 131 home service pros listed in Urbandale. Its 4.9-star rating is above the Urbandale city average of 4.6 stars. It ranks #17 of 131 home service pros in Urbandale. There are 10 photos associated with this location.
About Lenz Heating & Cooling
Lenz Heating & Cooling, a veteran-owned and woman-owned HVAC contractor, has been the trusted choice for heating and cooling services in the Des Moines Metro area since 2009. Located at 7641 Douglas Ave in Urbandale, IA, we excel in air conditioner... More
Customer Reviews
Got a new furnace and AC from Lenz. Wonderful service. They arrived at 8am and was done by 3pm. Thank you Daniel and Landon!!! I've already started recommending their services to my family and friends. Shout out to Michael. Everyone was very respectful and friendly. Also, thanks for the tips about MERV 8 and where the arrow should be pointed.
Nothing but GREAT things to say about Lenz Heating & Cooling! We had them do a total overhaul including new furnace and ac system. Let’s just say I got to see a lot of Al’s crew and each and everyone of them are top notch and respectful. If you need anything heating or cooling related pick up the phone and call these guys. Super nice people, quality installs and great pricing and not to mention Al and his amazing team will take care of you!!
Story time! After living in my home for just over 5 years my 24+ years old furnace was finally on its death bed. This being my first home ever I of course did not panic at all and kept completely calm (lol jk alarm bells rang in my head and I mentally ran around in circles repeating crap, crap, crap). Well, after calling around a few places and getting quotes, Lenz's owner Al came out and was easy going, friendly, and a knowledgeable straight shooter. With the best vibe, quality product, and great pricing I cannot reccomended them enough. After accepting their estimate they quickly got me in the books for install. Gavin, Connor, and Matt were my tech team and 10/10 for all of them. With the previous furnace being an absolute UNIT there was a bit more work involved (which Al was transparen
Technician was great. However I believe the way you bill is unethical. The hourly rate is determined by the repair. The part was under warranty so you raise the hourly rate to cover a $200 part. I was charged 1.5 hours and he was here 30 minutes. I paid for him to go get a part…a $250 drive in this case. I have always recommended Lenz due to the way the install went. Now it is the opposite. The paper the warranty is on is worth more than the warranty.
5/5 stars – customer care, product quality, speed, value, and overall experience. I recently had Lenz Heating and Cooling repair my furnace. The technician was professional, reliable, efficient, courteous and responsive. He completed the furnace repair quickly and explained what was done. I appreciated the clear communication and prompt arrival. I would definitely recommend them for any heating and cooling services.
Accessibility & Amenities
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.