Level 9 Heating Cooling Plumbing

Ben from Level came out and helped me with getting a completely new HVAC system installed in December. We used the Fasttrack system through Ameren to help with the initial cost. I just received my first bill that was fully on the new system. The last two years at this time my bill was $275 this year it is only $116. I could not be happier with the service I have received with this company.

I received a call stating the repair man was coming. He arrived shortly after the call. He was courteous and stated his name. He went right to work and in a short time explained the problem. The part was ordered and he explained the rest. Very good experience. Thank you.

I had them come out to locate my septic tank. This is a service that many plumbers and septic tank maintenance companies do not provide. Chad showed up on time, in a clean uniform. He used a $10,000 camera and detector to quickly locate my tank. It was in the area that I had been looking, but it was four feet deep. As a bonus, I got to see that the pipe going out to the tank was in good shape. Chad was friendly and professional. I am happy with my experience. I have not yet tried to dig it up.

Level 9 did a great job from responding back to my initial after-hours call, getting a technician out to my house which was wo heat. The technician Chris was very professional and knowledgeable. answered all my questions. I would highly recommend them

Cameron was awesome. Knows his stuff. Took the time to explain everything he did plus answered any questions I had. Explained the different parts of the system and the role they play in the in the overall function. He even made an adjustment to our AC drain hose that no other company technician had ever done or even mentioned.